Summary
The ePRO Notifications screen is used to define the generic message which will be delivered to Participants in the study anytime when an ePRO form is deployed - which is based on the frequency and visit intervals as explained in the ePRO Configuration.
By default, notifications will always be sent to participants when forms come due. If there is no need for specific forms, they can be turned off via the form properties.
Event Triggered eDiaries are the only type where notifications cannot be disabled.
ePRO Notification configuration is accessible from the Study menu on the web, or the study configuration menu on the mobile app. This is the screen where the notification message itself is defined along with reminder frequency but does not directly drive whether or not notifications are sent.
This screen can be used to define:
- The generic message that will go out for any/all ePRO form notifications
- How often reminders should go out as follow-ups to scheduled visit forms that haven’t been completed yet.
Setting a frequency of zero will equate to hourly notifications to the participant.
If only an initial notice is needed with no follow up reminders for a given form deployment, the value for the frequency can be set to an arbitrary high value like 500.
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