Summary

This article covers The Sign-in audit that is a host-level report displaying sign-in activity for all users across all studies within the host account.

Table of Contents

 Access to the Sign-in report is dependent on the Reporting Objects permission at the host level and is normally only available for Host Administrators because of the information it displays.

It can be found under the Host level settings on both the web and app.

On the Web:

  1. Navigate to the User Manager under the Website Host Drop-down list
  2. On the right side of the screen, click Sign in Audit Report

On the app:

  1. Click the HOME tab at the bottom 
  2. Open the Sign in Audit

The Sign In Audit tracks when users sign into a study, along with the approximate location via IP address. The following can be seen in a table:

  • Date+time of sign in

  • User

  • Email address - Blinded for participant users if at least one study in the host is configured to keep these blinded

  • Host name

  • Study name

  • Platform (mobile or web)

  • Latitude/Longitude of IP

  • IP Address

  • Type (Device or API)

Use the email and study filters at the top of the table (mobile app only) to limit the table listing to a single user or study.

Location information of users

By default Datatrak Direct uses web services to get users' IP addresses. This is done for security purposes. The mobile app translates that IP address to a longitude and latitude location. Because IP addresses only track to the Internet Provider location, the translated geo-coordinate is not usually an exact user location.

At this time the lat/long will not display on the web report due to how it is translated from the IP address. Use the mobile app for lat/long information.


If a user on the mobile app has shared their geo-location in the device settings, it will be indicated in the sign in Type as “Device”. In these cases, the device itself is able to provide a more precise location. This capability depends on the device and operating system privacy controls. Not all devices and OS versions are compatible.




Need more help?

Please visit the Datatrak Contact Information page.